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Frequently Asked Question
Find answers about shipping, delivery times, and other common topics below.
Do You Ship Overseas?
Do You Ship Overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How Long Does Delivery Take?
How Long Does Delivery Take?
Orders are typically processed within 1–3 business days. Shipping within Europe usually takes 4–9 business days, depending on your location. You'll receive full tracking details in your confirmation email once your order ships.
Do You Offer Quality Guarantee?
Do You Offer Quality Guarantee?
Our goal is to give the best shopping experience to all our customers. Should you receive a damaged or wrong item, please email our Customer Support Team at support@velenvo.com for assistance and we’ll surely get that addressed in the soonest time possible.
Free shipping
We offer free world-wide shipping on all orders.


